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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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myEragy Account Registration Problems
I need to re-register my sensor. Do I need to cancel my first registration?
Why haven't I been emailed my confirmation code?
TED 5000 Solutions
TED 5000: missing data, freezing, etc.
My TED 5000 is not sending data to MyEragy
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Utility Rates
What if my utility or utility rate is not in the MyEragy list of supported utilities?
My utility is PGE (Pacific Gas & Electric) - how do I figure out my baseline quantity?
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Power Sensor Configuration
My Power values are showing as negative numbers. What should I do?
Why should I set the Grid, Device and Generating types for my circuits?
» More topics
myEragy Dashboard
I'm not seeing the charts on the MyEragy Dashboard--what's wrong?
myEragy Charts
I don't see any outdoor temperature values showing on my charts?
I'm seeing "Chart Has no Javascript fallback" message in the charts display area.
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My Power Sensor is Offline
I received an alert that my TED 5000 is offline, but Footprints says it is working fine.
myEragy mobile
myEragy Mobile Update Q4 2012
Blue Line Solutions
eGauge Solutions
Configuring the eGauge and myEragy or myEragy Pro for Solar/Renewable solutions
Control4
Watts On Now! is not working with my sensor
 
 

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